User Research Apprentice

Mary McNulty HR

User Research Apprentice

Kinneir Dufort (KD) is a world class User-Centred Innovation and Product Development Consultancy, with a 42-year track record of creating life changing world class products and experiences for global clients in medical, consumer and industrial sectors.

We are driven to collectively ‘Design a Better World’, achieving positive outcomes for the people we are designing for and generating value for our clients. We describe ourselves as a group of people focused on being open, smart, curious, pioneering, demonstrating respect and ensuring we have fun along the way.

About the role

We are looking for a User Research Apprentice to support our team with aspects of projects for some of the world’s best recognised brands, such as Coca-Cola, Raspberry Pi, and Unilever.

You will be part of our Insight & Innovation team to help support and join us with real-life research, often in people’s homes to understand how we can improve lives or experiences for design and innovation. Using multimedia to capture what people do or say will be a key part of this role, as well as editing video footage to enrich projects with evidence and insight.

The role is a great way to begin a career in a design and innovation consultancy. There is the opportunity at the end of the apprenticeship to become an insight and innovation consultant and continue your career at KD.

The apprenticeship is an Advanced Level 3.

What will you be doing?

We don’t expect you do all of this from day one… we will guide and support you throughout the apprenticeship.

Gathering inspiration and information

  • Online information finding and desk research
  • Image sourcing from online
  • Finding inspirational products and packaging from stores

Supporting with research set up

  • Video & audio equipment testing & support
  • Testing support of research session to inform planning

Real-life research support

  • Note taking and capturing what people say
  • Photo & video capture

Workshop support

  • Printing and preparing material
  • Capture of material from workshops
  • Translating workshop material into a digital format (powerpoint)

About you

You love using digital media to capture people and everyday life. You are excited by the opportunity to understand why people do what they do, as well as working with well-known brands.

You are keen to learn and develop new skills and take on new responsibilities. You want to do work that has genuine impact to contribute towards designing a better world.

You are:

Collaborative with team members

Curious to learn and develop

Empathetic with people and situations

Creative in approaching challenges and creating new ideas

Willing to roll your sleeves up, with a can-do attitude

Why work with us?

This is a 15 month Level 3 Creative and Digital Media Apprenticeship scheme.

We work a 38 hour week, Monday – Friday.

We understand that we are only as good as the people in our team and how important it is to support them. We offer 25 days holiday a year (with extra days for long service), training and development opportunities and everything else from mindfulness to yoga to daily fresh fruit. Alongside this are monthly socials, parties, flexible start and finish times and the opportunity to work alongside some of the smartest and most inspiring people you will ever meet. We’re ambitious and driven to be best in the world at what we do.

Get in touch

Please email  [email protected]  with the following:

  1. Tell us about you
  2. Tell us why you would like this apprentice opportunity
  3. Confirmation of your name, address, date of birth and contact details
  4. Confirmation of your GCSE grades in Maths and English (language or literature)*
  5. Confirmation of whether you have lived in the UK or EEA (European Economic Area) for a minimum of 3 years
*Please note that applicants must have a GCSE A-D or level 3 or above in Maths and English (language or literature).  Any successful applicant with a D grade or level 3 would have to do extra Math’s and/or English (functional skills) at level 2 to complete the apprenticeship
Please note that applicants are ineligible to apply for this apprenticeship if the candidate has a level 4 (foundation degree level) or above qualification in film, media, social media or similar.  Any application who is unsure about whether this applies can seek advice from[email protected]